Value Chain Providers/Integrators

Value chain providers are those that provide specific function to support the value chain such as electronic payments infrastructure e.g. MEPS (Malaysian Electronic Payment System) which provides the necessary infrastructure to allow organisations to conduct SET payment transactions over the Internet.

The best examples are probably in the banking sectors whereby electronic bill payment or electronic settlement services are provided to support organisations conduction trade electronically.

Other key areas emerging now are in logistics e.g. FedEx (www.fedex.com) or UPS (www.ups.com) which provides package shipping support and tracking facilities for organisations using courier services.

Revenue may come from both service fees and percentage of transaction fees.